Improve your experience. We are very sorry but this website does not support Internet Explorer. We recommend using a different browser that is supported such as Google Chrome or Mozilla Firefox.

Terms and conditions

TERMS & CONDITIONS

  • General Requirements: Students must show Government issued ID on the day of the course.
  • Students must be physically fit to perform course specific hands-on practices i.e., bending, kneeling, lifting etc. as required by our course providers, including WorkSafeBC and Energy Safety Canada.
  • Courses Starting Times: All our courses usually start at 8:00 am with sign-in starting at 7:45am Monday to Friday. (PAL Hunter, customer site and other course starting times may vary. Please verify by checking our course calendar before registering for a course.)
  • Cancellation Policy: All courses require at least ONE BUSINESS DAY (24hrs) course cancelation EXCEPT,
  • Standard First Aid course requires THREE BUSINESS DAYS course cancelation
  • PAL Hunter course requires FIVE BUSINESS DAYS course cancelation
  • OFA Level 3 First Aid requires TEN BUSINESS DAYS course cancelation in which case you will receive either a full refund or be rescheduled into another course at no extra charge. This course fee is “NONREFUNDABLE” once the cancelation period expired. Student manuals for this course is also nonrefundable once they’ve been received by the student
  • Customer site course cancellations periods may differ from the above. (Please see our quote for details) If you cancel your booking with less than above notice you will be charged the FULL course fee, including account holders.
  • Late Arrival and No-Show Policy: Students are deemed late when they arrive at our training location 10 min after the course starts and will not be permitted to enter the classroom.
  • “NO SHOWS” will forfeit any prepaid course fees. This includes account holders who will be charged the full amount.
  • Called out to work: You will be refunded or rescheduled, if you let us know within the set cancellation period otherwise you will be charged the FULL course fee, including account holders.
  • Complaints and Disputes: All complaints and disputes are to be directed to our manager by either calling our office at 1(250)787-9315 or by sending an email to mweideman@alpha-training.ca
  • Proof of Vaccine: No Proof of Vaccine is required at this time as per the Provincial Health Officer dated March 11,2022

Alpha Training Solutions Ltd. maintains this Internet web site (hereinafter referred to as the “Site”) for your own lawful personal entertainment, information, education and communication. Please feel free to browse our Site. You are granted permission to download material displayed on the Site for non-commercial, personal use only provided you also retain all copyright and other proprietary notices contained in the materials. You may not, however, distribute, modify, transmit, reuse, repost or use the content of the Site for public or commercial purposes, including the text, images, audio and video without written permission from Alpha Training Solutions Ltd.. Your access to and use of the Site is also subject to the following terms and conditions (“Terms and Conditions”) and all applicable laws. By accessing and browsing the Site, you accept, without limitation or qualification, the Terms and Conditions and acknowledge that any other agreements between you and the Alpha Training Solutions Ltd. regarding this subject matter are superseded and of no further effect. If you do not agree to the Terms and Conditions, you should immediately discontinue any use of this Site.

Terms and Conditions:

  1. You should assume that everything you see or read on the Site is protected by copyright unless otherwise noted and may not be used except as provided in these Terms and Conditions or in the text on the Site, without the written permission of Alpha Training Solutions Ltd.. Alpha Training Solutions Ltd. neither warrants nor represents that your use of materials displayed on the Site will not infringe rights of third parties not owned by or affiliated with the Alpha Training Solutions Ltd..

  2. While Alpha Training Solutions Ltd. uses reasonable efforts to include accurate and up-to-date information on the Site, the Alpha Training Solutions Ltd. makes no warranties or representations as to its accuracy. Alpha Training Solutions Ltd. assumes no liability or responsibility for any errors or omissions in the content of the Site.

  3. Your use of and browsing in the Site are at your risk. Neither Alpha Training Solutions Ltd. nor any other party involved in creating, producing or delivering the Site, is liable for any direct, incidental, consequential, indirect or punitive damages arising out of your access to, or use of, the Site. Without limiting the foregoing, everything on the Site is provided to you “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. Alpha Training Solutions Ltd. also assumes no responsibility, and shall not be liable for, any damages to, or viruses that may infect, your computer equipment or other property on account of your access to, use of, or browsing in the Site or your downloading of any materials, data, text, images, video or audio from the Site.

  4. Any communication or material you transmit to the Site by electronic mail or otherwise, including any data, questions, comments, suggestions, or the like is, and will be treated as, non-confidential and non-proprietary. Anything you transmit or post may be used by Alpha Training Solutions Ltd. or its affiliates for any purpose, including, but not limited to, reproduction, disclosure, transmission, publication, broadcast and posting. Furthermore, Alpha Training Solutions Ltd. is free to use any ideas, concepts, know-how, or techniques contained in any communication you send to the Site for any purpose whatsoever including, but not limited to, developing, manufacturing and marketing products using such information, without any acknowledgement or obligation of compensation to you.

  5. Images of people or places displayed on the Site are either the property of, or used with permission by Alpha Training Solutions Ltd.. The use of these images by you, or anyone else authorized by you, is prohibited unless specifically permitted by these Terms and Conditions or specific permission provided elsewhere on the Site. Any unauthorized use of the images may violate copyright laws, trademark laws, the laws of privacy and publicity and communications regulations and statutes.

  6. The trademarks, logos and service marks (collectively, the “Trademarks”) displayed on the Site are registered and unregistered Trademarks of Alpha Training Solutions Ltd.., and others. Nothing contained on the Site should be construed as granting, by implication, estoppel or otherwise, any license or right to use any Trademark displayed on the Site without the written permission of the Trademark owner. Your use of the Trademarks displayed on the Site, or any other content on the Site, except as provided in these Terms and Conditions, is strictly prohibited.

  7. Alpha Training Solutions Ltd. is not responsible for the content of any other sites linked to or from the Site; these other sites have been developed by parties other than Alpha Training Solutions Ltd.. Alpha Training Solutions Ltd. is not acting as a publisher or disseminator of the material contained on those other sites. Your linking and/or bookmarking to any other off-site pages or other sites is at your own risk.

  8. The substantive laws of the Provinces and the laws of Canada applicable therein govern the interpretation and effect of this agreement.

  9. Alpha Training Solutions Ltd. may at any time revise these Terms and Conditions by updating this posting. You are bound by any such revisions and should therefore periodically visit this page to review the then-current Terms and Conditions to which you are bound.

Press enter to see more results